You can expect a response within 1–2 business days.

Support

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Healing Home Method™
App Support

We're here to help you get the most out of the Healing Home Method™ App. Find answers to common questions below,
or reach out to our team directly.

How to Get Help

Phone: 559.994.9030

Website: https://method.healing-home.co/

Please include your name, the email address associated with your account, and a description of your issue.
We respond within 1–2 business days.

Frequently Asked Questions

Account Access

How do I log in to the app?

Your access is granted by your licensee (the practice or organization that holds an HHM License). Contact your licensee or practice administrator if you have not yet received your login credentials.

I forgot my password.

Use the "Forgot Password" link on the login screen to reset your password.

I can't access my content

Ensure you are using the proper email address . If access issues persist, contact us with your name and associated email address.

App Content

Technical Issues

The app is crashing or not loading.

Try closing and reopening the app. Ensure your device's operating system is up to date. If the issue persists, uninstall and reinstall the app, then contact us if it continues.

Audio is not playing

Check that your device volume is turned up and that the app has not been muted. Try using headphones if you continue to have issues.

I'm experiencing a different technical issue.

Please Contact Us with a description of the issue, your device type, operating system version, and app version. Screenshots are helpful if available.

What is included in the app?

The app provides access to the 30-session Healing Home Method™ Somatic Meditation Library, designed to support nervous system regulation.

How do I use the meditations?

Meditations are self-paced. You may listen in any order. We recommend a quiet space with headphones for the best experience.

Can I download meditations for offline use?

Privacy & Data

Your privacy matters to us. The Healing Home Method™ App collects only the information necessary to provide access and support your experience. We do not sell or rent your personal information. For full details, please review our Privacy Policy at https://method.healing-home.co/

Body & Mind Balance

Healthy Daily Life

Meditation Practice

Healing Challenge

Support Page

DISCLAIMER: These meditations are designed to support nervous system regulation and emotional wellbeing. They are not a substitute for medical or mental health treatment.